Privacy and Cookies
We may change this policy from time to time by updating this page. You should check this page again to ensure that you are happy with any changes.
Who are we?
We are Poole Mobility Ltd. We are a supplier of Mobility Equipment and Living Aids. We also offer a mobile and in-house repair service for Mobility Products.
Information we hold about you & how we use your data.
Enquires made via this website by email and any such data included within your message, (such as your email address, name, phone number and enquiry) will be held in our email in-box until such time as deleted, or you request us to do so.
For customers who place an order through our e-commerce section, details including Name, Address, Phone Number, Email and Order Details will be stored online to allow to us to process your order and contact you about your order. Online payments, when applicable will be subject to the relevant payment processors own security and privacy policies.
Unless you have specifically opted in to our customer mailing list, we will not use your details to email any unsolicited marketing material.
You have the option to opt in to our mailing list to receive special offers and discounts exclusive to Poole Mobility customers. You may unsubscribe at any time by visiting this web page or following the ‘unsubscribe’ link in any promotional email you have received.
Links to third party and external websites
We may use social media websites to promote our services to those to customers who use social media and choose to follow us or in accordance with applicable advertising policies. If you do not wish to see such information, please do not ‘follow’ or ‘like’ our respective social media accounts and adjust your display and social media privacy settings accordingly.
Under the General Data Protection Regulation, (GDPR) you have specific rights in relation to the data we may hold about you. Such rights include, but are not limited to; the right to access information we hold on you, the right to request all data we hold on you is deleted, the right to request any data we hold on you is corrected and the right to be informed of any security breaches that may effect the data we hold on you. If you have any concerns or questions regarding your rights, please email us and we will respond promptly. For a full summary of your rights under the GDPR, please consult the governing body official website.
What are cookies?
Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device.
What are cookies used for?
Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.
What types of cookies does this site use?
There are generally four categories of cookies: “Strictly Necessary,” “Performance,” “Functionality,” and “Targeting.” Our website may include the use of all four categories of cookies. You can find out more about each cookie category below.
Strictly Necessary Cookies. These cookies are essential, as they enable you to move around the Service and use its features, such as accessing logged in or secure areas.
Functionality Cookies. These cookies allow us to remember how you’re logged in, whether you chose to no longer see advertisements, whether you made an edit to an article on the website while logged out, when you logged in or out, the state or history of website tools you’ve used. These cookies also allow us to tailor the website to provide enhanced features and content for you and to remember how you’ve customised the website in other ways. The information these cookies collect may be anonymous, and they are not used to track your browsing activity on other sites or services.
Targeting Cookies. When applicable, we or our advertising partners or other third party partners may use these types of cookies to deliver advertising that is relevant to your interests. These cookies can remember that your device has visited a site or service, and may also be able to track your device’s browsing activity on other sites or services other than ours. This information may be shared with organisations outside our website, such as advertisers and/or advertising networks to deliver the advertising, and to help measure the effectiveness of an advertising campaign, or other business partners for the purpose of providing aggregate Service usage statistics and aggregate Service testing.
How long will cookies stay on my device?
The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.
First and third party cookies
First-party cookies are cookies that belong to this website, third-party cookies are cookies that another party places on your device through our website. Third-party cookies may be placed on your device by someone providing a service for our website, for example to help us understand how our website is being used. Third-party cookies may also be placed on your device by our business partners so that they can use them to advertise products and services to you elsewhere on the Internet.
How to control and delete cookies
Consult your devices instructions for deleting cookies or setting your own cookie rules. Such settings will usually be under Internet or Browsing settings. Note that if you set your browser to disable cookies, you may not be able to access certain parts of our website and other parts of our website may not work properly. You can find out more information cookie settings at third-party information sites, such as www.allaboutcookies.org.